About Us

LoveBet is a leading online gaming site offering sports betting, online casino and online games. We hold licenses from the Isle of Man Gambling Supervisory Commission and the Malta Gaming Authority. We are the official sponsor of Burnley and official partner of Real Madrid, Leicester City and Paris Saint-Germain. In an increasingly competitive online gambling market, we are constantly looking for new and innovative ideas and upholding the best service. Providing our customers with high quality service, advanced products and a rich entertainment experience is our constant aim at LoveBet.

 

A safe and private environment and the integrity of our products are the fundamental drivers of the LoveBet.com online gaming experience. We have the most advanced security measures in place and constantly review our games and processes to ensure a completely safe and fair Internet gambling experience. We keep all of your information confidential and never share or sell it to third parties except in accordance with our privacy policy.

 

We strive to offer the best prices while covering a variety of sports markets and other worldwide sporting events. Our casino offers a wide variety of live games and slot games. At LoveBet, we promise you the highest level of online gaming entertainment in the world.

 

We have live customer support 24 hours a day, 7 days a week, and our highly trained and friendly staff will ensure that any queries are dealt with and resolved quickly, courteously and efficiently.

 

Our mission is to provide the best online gambling experience for responsible players, please feel free to contact us by phone or email with your comments or suggestions.

 

We offer a variety of secure and easy payment methods for your convenience. We adhere to Know Your Customer (KYC) and Anti-Money Laundering (AML) policies and work with third party financial and regulatory authorities to ensure the highest standards of compliance.

Contact Us

Our customer service center is available 24 hours a day, 7 days a week, all year round.

 

If you have any questions or needs, you can contact our customer service staff in any of the following ways to enjoy the most real-time service

 

A. Click on the "Live Chat" link on the top of page to access the online customer service system and contact customer service personnel.

 

B. You can also log in, click your avatar or name to enter your personal center, select "Site Message" in the "Message Announcement" channel, and then select "Send Message" to send feedback to customer service. Feedback your problem.


C. You can send email to our official email address LoveBet@LoveBet.com


Privacy policy

1. We are committed to protecting the privacy of our customers and providing a most secure gaming platform, the information we collect on this site will provide you with the most excellent service, we will not sell or rent your personal information to third parties, the personal information provided by customers are processed by SSL128 encryption technology and stored in a secure, non-public operating system, for the opportunity to access the customer's personal information Assistance partners must also comply with the privacy rules we have established.


2. You need to keep your account and password safe. Do not allow any other person or collaborator, including any minor, to use or reuse your account for any website access and betting operations. The Company reserves the right to refuse to pay any rewards or bonuses resulting from such use. You will be solely responsible for all losses incurred by third parties in connection with your account.


3. You may receive periodic emails updating you with information about our products and services, and these emails will help you to fully enjoy our services when we launch new, fun and interesting promotions.


4. Our system will automatically record the IP address of visitors to our website, but we will never record the email address of visitors to our website, and this is mainly used for website traffic statistics.


5. The Company reserves the right to make any changes to the Privacy Policy at its sole discretion, and any changes to this policy shall be binding and effective immediately.

Responsibility Gambling

Overview

For most people, gambling is a recreational and entertaining activity, however, for others, gaming has a negative impact. We take our philosophy of "small bets, moderate bets" very seriously. We want our customers to be entertained when they bet, but we also want gambling to not affect their finances or their lives.

Betting Questionnaire

Our company has been actively working to provide a quality entertainment platform for our players. These questions are set up with the intention that we have set up several security upgrades to ensure the fairness and integrity of our games. We encourage our customers to answer our questionnaire to find out how they feel about the hazards of gambling:

If you want to find out if you have become a problem person, you can answer the following questions to find the answer.

1. Do you gamble because you want to avoid work and study?

2. Do you gamble to escape from a dull or unhappy life?

3. Do you feel that you have lost your money when you finish betting or that you need to bet again as soon as possible?

Do you gamble until you have lost all your money before you stop?

Have you ever deliberately hidden the amount of time and money you spend on gambling?

6. Have you ever had anyone criticize your gambling behavior?

Have you ever lost interest in your family, friends or hobbies?

When you lose, do you immediately want to win back the money you lost?

9. Are you unwilling to spend your gambling money on other things?

10. If you were to bet all your money, would you feel like winning back your lost money as soon as possible?

The more "yes" you answer in the above questions (e.g. 5 or more questions means you may be a "pathological gambler"), the more likely you are to have a gambling problem or even become a problem gambler, we suggest you:

1. treat gambling as an entertainment and leisure project

2. Avoid continuous losses

3. Have your own understanding of gambling

4. rationalize your time and energy in gambling

If you want to know more information about this, please consult the LoveBet website contact LoveBet.

Self-isolation.

For some customers who wish to stay away from betting for a while, we offer a self-exclusion feature where you can apply for a certain period of time to freeze your account. Please click on the "Contact Customer Service" link on the webpage and a specialist will be available to assist you.

Age restrictions.

Our game rules do not allow anyone under the age of 18 to bet with us or claim prizes. If you are under the age of 18, please exit the site immediately.

Parental Controls.

For customers with minors in their homes, we encourage them to install child protection software to limit access to adult or gambling sites for minor family members. In addition, we also ensure that our advertising and promotions are not targeted at minors.


Disclaimer

LoveBet only accepts registered players who are 18 years of age or older. We welcome players from all over the world, but the legality of online gambling is not yet clearly defined by law in some regions or countries, and even in some regions or countries where online gambling is explicitly illegal. We do not accept account registrations, bets or any financial transactions from persons residing in countries where betting is prohibited, and we do not intend to invite anyone to use the service illegally in these regions or countries. It is the responsibility of the user to determine whether or not it is legal to use online gaming in the region or country in which you reside, and members using this service are required to comply with the user's local laws and regulations, and we are not responsible for any violations.

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